FAQ

Q: Which country have you been exported?

A:

Russia, USA, Canada, Japan, Korea, Malaysia, Hong Kong, Taiwan, India, Indonesia, Australia, New Zealand, Israel, South Africa etc.

Q: How about the Shipment?

A:

Shipment can be made by sea, air or land. Sea loading ports include Huangpu, Qingdao, Yantai and Shanghai etc. Sales manager will select an optimal shipping method for you. For more information, please contact with customer service staff.

Q: How about the package?

A:

Our product are packaged by standard export wooden cases free from fumigation.And the other spare parts all have seperatly package.

Q: How about delivery time?

A:

Usually 7-15 days subject to order quantity. Due to the surge in orders, please check with customer service staff for lead time.

Q: What’s the MOQ and payment terms?

A:

MOQ is 1 set. Payment by T/T, L/C, Credit Card, and Western Union is acceptable. Other payment method can be negotiated.

Q: Can I customize a product?

A:

Sure, we can provide OEM and ODM service.

Q: Are you a manufacturer?

A:

Yes. We have our own breaker production plant and seal production plant. In the field of excavator accessories, we have many cooperative manufacturers to provide you with the most direct quotation.

Q: Are you sure your product will fit my excavator?

A:

Yes. We have corresponding data for various brands and models of excavators. We guarantee that the product you receive will work flawlessly on your excavator.

Expand more!
1
Please click to contact us